📌 Information We Collect

When you visit or make a purchase from our website, we may collect:

Personal Information

• Full name
  
• Email address
  
• Phone number
  
• Billing & shipping address
  

Order Information

• Items purchased
  
• Payment details (securely processed)
  
• Order history
  

Technical Information

• IP address
  
• Browser type
  
• Device information
  
• Cookies & tracking data
  

Communication Details

• Customer service interactions
  
• Feedback & reviews
  

🎯 How We Use Your Information

We use the collected data to:

• Process and deliver your orders
  
• Provide order updates and confirmations
  
• Improve customer support
  
• Enhance website performance
  
• Customize your shopping experience
  
• Send promotional offers (only if you subscribe)
  

🤝 Sharing of Information

We do not sell or misuse your personal information.

We only share data with trusted partners like:

• Payment gateways (Razorpay, PayPal, etc.)
  
• Courier and logistics providers
  
• Shopify (for store management & hosting)
  
• Service providers that help improve website performance
  

🔐 Data Protection & Security

We use industry-standard encryption and security systems to safeguard your data.

Your payment information is never stored on our servers.

📝 Your Rights

You may request:

• Access to your data
  
• Correction or update of your personal details
  
• Removal or deletion of your account data
  

For any privacy-related concerns, contact us at support@brightwoodcraft.com.